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Engagement intelligence

Know what works before you launch it.

Most loyalty and channel programmes are designed from scratch and corrected after they underperform. AIQR starts from patterns observed across more than 500 Basiq360 enterprise engagements, and suggests the plan, the rules, the journeys and the metrics that fit your category and channel.

What you get

  • A recommended programme structure for your audience: consumer, retailer, dealer or installer
  • Suggested earning, tier and reward rules, with the reasoning behind each
  • Warranty and after-sales journeys that keep the customer connected
  • A measurement plan: the few metrics that predict whether the programme is healthy
  • Fraud and leakage controls matched to the incentive

10 years

designing and running loyalty, channel and distribution programmes under Basiq360

500+

enterprise loyalty engagement and dealer distribution management implementations

B2B + B2C

programmes for consumers, retailers, dealers, distributors, installers and field teams

One platform

that now connects that experience to every serialized product scan

From brief to running programme

  1. 01

    Profile

    Your category, channel structure, audiences, margins and the behaviour you want to change.

  2. 02

    Recommend

    A programme plan built from patterns that have worked in comparable categories and channels.

  3. 03

    Configure

    Rules, rewards, landing pages and apps set up in AIQR, with fraud controls designed in.

  4. 04

    Measure and tune

    Your own programme data replaces assumptions. Rules and journeys are adjusted as results come in.

How to read these recommendations

Suggestions are a starting point grounded in experience, not a guarantee of results. Every programme is validated against your own data in a pilot before scaling. Reward economics, tax and payment rules differ by market and must be confirmed for each rollout.

Common questions

Is this an AI recommendation engine?

It combines structured programme playbooks with your live data. The playbooks come from a decade of programme design. Once your programme runs, its own engagement, redemption and channel data drive the next recommendation.

Do I need AIQR serialized codes to use this?

No. Recommendations apply whether participants earn through product scans, invoice uploads, retailer codes or sales data. Serialized scans add the most reliable signal and the strongest fraud control.

How long does it take to get a plan?

An initial programme recommendation comes from a structured discovery session. Configuration time depends on the audiences, integrations and apps involved.

Bring the brief. We'll bring a decade of what works.

Share your audience, channel and goals. We'll come back with a recommended plan and the metrics to judge it by.

Get an engagement plan